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AquaGuard Waterproofing Corporation breached their contract in a breath-taking number of ways. In addition, though their sales representative sold the job in part by painstakingly going through the details of their proposal, AquaGuard management considers the proposal details irrelevant! They feel bound only by what they later write into their Contract. While legally they can make that case, is that what most consumers believe? With regard to performance of the work, which might be what matters most to the customer, most materials or services described to us were either downsized or done poorly if done at all! Here’s a partial comparison.
|Cement Wall Coatings||Exterior Roofing Tar||Hazardous Fumes, More that $20,000 in damages||Tarred Basement Walls|
|Perforated Drain Tile||Solid Pipe||Worthless Perimeter Drain System, $10,000 in damages||Picture of Solid Pipe|
|Properly Constructed Trench Path||Narrow, Shallow Dirt Hole||Everything about this “perimeter” system is wrong. The path is too narrow and too shallow. The drain pipe lies in dirt instead of being surrounded by gravel. Crushed stone used instead of gravel. Failed to put plastic vapor barrier, as described in their proposal, over stone before covering with cement.||Picture of Trench Path|
|Wall Crack Repairs||Failed To Open Cracks And Patch||Obvious water entry points left untreated despite paying for proper repairs||Picture of Wall Crack and Continuing Water Seepage|
|Functional Sump Pump Enclosures||Poorly Constructed, Damaged, and Improperly Installed||Everything about this enclosure is wrong. Here’s a partial list: Smaller sump pump than in proposal, smaller enclosure, haphazard slashing of drain pipe entry holes lets stones fall into pit to the potential hazard of the pump, enclosure damaged by intentional drilling of holes in the bottom rendering water collection useless.||Picture of enclosure with notes|
|Model 510 Backup Pump||Model 507 Backup Pump||Cheaper, smaller, lower capacity||Backup Pump Comparison|