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Deception, Lies, Cheating: These words describe how AquaGuard Waterproofing Corporation performed basement waterproofing in my house. The self-styled “Trusted Name in Waterproofing” is anything but what they claim to be. In this posting we’ll review another way they breached the contract and ripped me off.
AquaGuard Waterproofing Corporation Salesman described what he called their Miradrain Wall system as part of the Water Management System. As with practically every aspect of what was delivered, this was a failure. And as with many of these failures the problems could have been avoided had AquaGuard taken but a few minutes to inspect the work of the crew they sent to my house. As the Arbitrator noted: “The Miradrain installed along the trench perimeter was not deep enough and it was terminated into the dirt rather than into the gravel, thus rendering it ineffective”. Let’s examine details of this particular act of unworkmanlike performance.
What AquaGuard Promised
The left-side figure at the head of this posting illustrates a proper MiraDrain Wall system installation. Note the desired flow path of water seeping off of the wall. In AquaGuard’s proposal we find the following statements:
“This Aqua Guard Mira drain wall system will act as an expansion joint and serve as a back-up system for water seepage through the wall.”
“This drainage composite will serve as an expansion joint to ensure proper channeling of water beneath the floor and serve as a back-up system for water seepage through the wall.”
The statements made by AquaGuard’s so-called “Senior Inspector” were essentially the same. That is, installed correctly, the Miradrain Wall system provided a path to channel water seeping through into the trench path, ultimately flowing into the sump pump enclosure.
As stated by AquaGuard’s Independent Consultant in his sworn deposition (See AquaGuard Independent Inspector Depo Transcript 090612. Questions by my side, Answers by the Independent Consultant):
What AquaGuard Delivered
The right-side figure at the head of this posting illustrates approximately what was installed in my basement and represents what might happen in the case of water seepage through the wall; namely the water could back up, overflow the dimpled plastic, and spread onto the floor. If you do a little math the MiraDrain strip needs to be something like 12 to 18 inches in width; sufficient to go several inches above the floor slab, go through the slab itself (typically 3 to 4 inches), go deep into the trench path, and then take a turn and go further into the gravel in the trench path. Regardless of the exact dimensions, the fact is the MiraDrain installed in my basement was only 6 inches in width. See the following figure, especially the photo on the right side.
Other points illustrated in the photo are:
In summary, the Miradrain Wall system installed is defective in several respects. Also the workers used a small fraction of the dimpled plastic needed for a proper installation and what was installed was done in a thoroughly unworkmanlike fashion. Such a flawed installation would have been obvious to any competent contractor charged with inspecting the work. AquaGuard felt no need to conduct any inspections of any kind in my basement.