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AquaGuard Waterproofing Corporation was clueless when performing basement waterproofing. Failures to recognize the real source of the leakage, the total ineptitude of their work crew, no quality control whatsoever including total lack of inspections, the list goes on and on. Their misdeeds extended to the uncontrolled smashing of the asbestos tiles in my basement followed by the piling of the hazardous materials, unbagged, on my lawn! This posting will look at the mess they made when handling the asbestos tiles.
Basement asbestos hazards or the potential for such hazards are to be found in older homes. For years floor tiling and other materials used in home construction contained asbestos; a fact that is known in the industry. Yet even though AquaGuard Waterproofing Corporation saw the potential asbestos tiles in our basement, they failed to ensure proper procedures were followed both when breaking through these tiles during the installation of the interior drain system and during the removal and disposal of the potential asbestos material. How could this happen? The answer is disturbingly consistent with actions already covered in these postings.
Let’s start by considering government rules and regulations that AquaGuard’s subcontractor ignored. Maryland like many states has adopted OSHA regulations regarding, among many other things, the proper handling of asbestos materials (See OSHA Standard 1926.1101 – Asbestos). These regulations make it clear that materials known or suspected to contain asbestos (The technical term for the latter is Presumed Asbestos Containing Material (PACM)) must be handled properly. PACM pertains for example to thermal system insulation and surfacing material found in buildings constructed no later than 1980. Our house was constructed in the early 1920s and a large section of the basement floor had been tiled in the 1960s when such tiles commonly containing asbestos. Indeed even the mastic or glue used to hold the tiles to the cement floor could contain asbestos.
The above facts related to PACMs and construction practices were unknown to me at the time but are consider common knowledge in the construction business. That AquaGuard’s so-called Senior Inspector was aware of this potential hazard is evident from his sworn testimony:
I would add that if anyone at AquaGuard had an idea what was done in my basement in such circumstances, that information was either never provided to their subcontractor or ignored by him.
A little later in the sworn deposition the issue of whether the Senior Inspector notified anyone at AquaGuard about the potential asbestos hazard in our basement was examined:
(At this point the attorney for AquaGuard said: “Objection. You can answer.”)
(At this point the attorney for AquaGuard again said: “Objection. You can answer.”)
I expected better of a reputable company in the overall performance of their work, but I’m admittedly naive. One might thing that potential issues that might cause additional work, time, and expense should be discussed with the customer as well as the workers who were responsible for doing the job. What is the point in avoiding possible problems or issues that surface during the initial inspection? Isn’t it awkward, to put it mildly, to go through the contract signing process, take the deposit, and then find yourself in a position of having to renegotiate terms when a problem that was right in front of your face suddenly is raised?
I had a different and far better experience when my roof was re-shingled. The person representing the contractor came to my house and acted in an honest, straightforward manner. He stated up front he was a salesman with knowledge of what could be done, costs, and scheduling, but limited technical expertise, especially if problems arose. He made it clear that other inspectors would be coming out to re-examine his inspection and that there might be adjustments to the work, costs included. He noted that, based on his experience, there was a chance that lead paint was used on parts of the house that might be disturbed by the roofing work. He went on to say that there would likely have to be testing for lead, that regulations required precautions and special care in dealing with lead, and that in the case of lead being present we would have to pay additional money to properly deal with that potential hazard.
In other words the roofing contractor salesman was open and clear that before the work could begin others more expert in the work would come by to check the accuracy of his assessment and to look at potential issues like the lead paint. What a stark contrast to the silence and lack of follow-up displayed by AquaGuard!
You can imagine my shock when I was told by an independent inspector, weeks after the work was completed, that the busted up tiles (see picture above) on my floor in all likelihood contained asbestos and there was a chance my house had been contaminated by the contractor’s actions. I immediately contacted an asbestos testing company (mind you, this was on New Years Eve) and got the testing done. After all we had been through to that point, I now found out that another health hazard may have been brought to me courtesy of the ineptitude, ignorance, and incompetence of AquaGuard. The tests verified that the tiles and the mastic had prohibited levels of asbestos. (See ASBESTOS Bulk Samples Tests.)
Fortunately the air samples came back clean. For that reasons I decided not to claim any damages related to the mishandling of the asbestos containing materials. The Arbitrator made note of that fact in the Award wherein he states: “The removal of the existing floor tiles along the basement perimeter was done in an unacceptable manner, leaving unsightly jagged edges along the tile edges, although the Contract provides that Contractor is not responsible for damage to tile or for repairing or replacing tile.” In a related footnote the Arbitrator states: “These floor tiles were tested by Air Quality Environmental, Inc., which determined that the tiles and the mastic which glued the tiles to the floor both contained 2% chrysolite asbestos. The Subcontractor had broken up and removed these asbestos tiles from the basement, stockpiled the tiles outside in the yard, and left a number of tile shards scattered about the yard.”
None of this aggravation, never mind the violations of rules and regulations, was necessary. This is another example where the total disconnect between the salesman/inspector, the subcontractor, and the hands-off, eyes shut management of AquaGuard led to problems. In short this is what you get when a company fails to have, or follow, common sense procedures in terms of quality control or inspections.